CRM for IVF and Fertility Clinics
Couples considering IVF often take weeks or months to decide. They call, ask about costs and success factors, attend a consultation and then go quiet. Clinics that follow up with care and consistency win their trust. jgdemr keeps every enquiry, call and conversation in one place, so no couple is forgotten during a long decision.
- Lead stages
- Follow-up alerts
- Full context
Book a 20-minute demo
Share a few details and our team will call back to show how Lead Management would work for your fertility clinic.
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Our team will call back shortly to plan a 20-minute demo around the business.
Where enquiries go cold
Enquiries arrive from ads, the website and phone calls, often into different files. Without one list and a clear next step, follow-up depends on memory and the first reply is easy to miss.
Enquiries come from ads, website, calls and referrals with no single record
Counsellors lose track of what was discussed with each couple
Sensitive conversations need discretion and consistency
How a CRM supports an IVF or fertility clinic
Fertility treatment involves a long, considered decision. Prospective patients enquire, compare clinics, go quiet and return weeks later. A CRM gives the clinic one record per enquiry, with every call, message and note, so a counsellor can pick up a conversation exactly where it stopped.
Because the decision cycle is long, steady and respectful follow-up matters more than speed alone. A shared record, reminders for the next contact and a clear view of where each enquiry stands reduce the number of people who simply fade away. Patient information is sensitive, so access rules and privacy policy should be agreed before any system is rolled out.
Built for: IVF and fertility clinics whose counsellors handle enquiries from ads, the website and phone calls over a long decision period.
One enquiry, start to finish
- An enquiry arrivesFrom Google ads, Meta ads, the website or a phone call
- It is captured automaticallyNo typing and no downloading
- It is managed in one placeLeads and deals side by side
- The campaign is measuredCampaign ROI tracking shows what pays off
What Lead Management brings to your fertility clinic
Lead Management is priced from ₹2,000/month + GST. There is no contract and onboarding is included. The full list is on the pricing page. See pricing
Lead stages
Track couples from enquiry to consultation to treatment start.
Follow-up alerts
Reminders so counsellors check in at the right time.
Full context
Past visits, previous conversations and open follow-ups on one screen.
Consultation booking
Couples pick a consultation slot online.
WhatsApp replies
Answer common questions after hours with the chatbot.
Included in the module
Unlimited leads and contacts, with no restriction
Automatic lead capture from Google ads and Meta ads
Website enquiries captured automatically
Phone enquiries captured from Smart Calling (IVR)
Leads and deals managed in one place
Campaign ROI tracking
Everyday examples for fertility clinics
Illustrative scenarios based on the module’s published features. They show how a typical day can change; they are not customer stories.
Example
An enquiry from an ad
The lead is captured automatically from Meta or Google ads and held with the clinic’s other enquiries.
Example
A caller who rings the clinic
A phone enquiry captured from Smart Calling is added to the same list, so it is not lost.
Example
Reviewing what works
Campaign ROI tracking helps the clinic see which marketing leads to consultations.
What changes for the team
Each change below follows from a published feature of the module.
- 1
One record per enquiry
Leads and deals are managed in one place.
- 2
Less manual entry
Leads from ads and the website are captured automatically.
- 3
Phone enquiries included
Calls captured from Smart Calling appear in Lead Management.
- 4
Marketing you can judge
Campaign ROI tracking shows which campaigns pay off.
How to get started
There is no setup fee and no contract, and the team handles the setup.
- 1
Book a 20-minute demo
The demo shows what the product would do for the business and where customers are being lost right now.
- 2
The team handles the setup
No. Onboarding is included and the setup is handled for the business.
- 3
Start with one module
Take what is needed now and add more at any time. Everything connects automatically.
- 4
Cancel at any time
There is no contract and it can be cancelled at any time.
How it compares, and what it costs
A plain comparison of the usual ways of handling this, and the published price. Modules are priced separately; prices exclude GST.
Spreadsheets and notebooks
Leads wait for someone to type them in
Enquiries from ads, the website and calls end up in different files, so follow-up depends on memory.
Ad platform exports
Leads sit where the ad ran
Downloading leads by hand delays the first call and keeps them apart from phone and website enquiries.
A connected system
One list for every source
Lead Management captures leads from Google ads, Meta ads, the website and Smart Calling in one place, with campaign ROI tracking.
Lead Management
From ₹2,000/month + GST
Capture leads from ads and the website in one place and see which marketing pays off.
See pricing →Works even better with the rest of the platform
Each jgdemr module can be bought on its own and added later. Everything connects automatically.
Smart Calling
Smart Calling (IVR)
Route every call, record calls and turn missed calls into booked customers.
Explore Smart Calling →Appointment Booking
Appointment Booking
Let customers book from the website, with automatic reminders that reduce no-shows.
Explore Appointment Booking →WhatsApp
Send reminders, updates and instructions on WhatsApp, where customers already are.
Explore WhatsApp →Related pages
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Read more →Questions often asked
Can’t find the answer here? Our team is happy to talk it through on a quick call.
Ask the teamWhy does an IVF clinic need a CRM?
Fertility decisions take time. A CRM makes sure every couple gets timely, consistent follow-up instead of being lost in call logs or spreadsheets.
Can counsellors see past conversations?
Yes. Each contact shows previous calls, visits and open follow-ups, so counsellors never start from zero.
Why do fertility clinics lose enquiries?
The decision takes time, and enquiries arrive from many sources. Without a single record and scheduled follow-up, counsellors lose track of who was spoken to and what was discussed.
What should a clinic decide before storing patient enquiries in a CRM?
Decide who can see each record, how long data is kept and how patients are told about it. Sensitive health-related information needs clear access rules and a published privacy policy.
What does the Lead Management module include for a fertility clinic?
Lead Management includes: unlimited leads and contacts, with no restriction; automatic lead capture from Google ads and Meta ads; website enquiries captured automatically; phone enquiries captured from Smart Calling (IVR); leads and deals managed in one place; campaign ROI tracking. Lead Management is priced from ₹2,000/month + GST. There is no contract and onboarding is included.
Why does an IVF clinic need a CRM?
The decision to start treatment takes time, and enquiries come from several sources. A CRM keeps each enquiry in one place so counsellors can follow up consistently.
What should a clinic decide before storing patient enquiries in a CRM?
Decide who can see each record, how long data is kept and how patients are informed, and publish a privacy policy. Sensitive health information needs clear access rules.
Let’s keep every lead warm, together
Give every couple the follow-up they deserve. Share a few details and our team will call back with a 20-minute demo built around the business, or reach us directly.
Plan a demo with our team
Four quick details. We’ll take it from there.
Thanks, .
Our team will call back shortly to plan a 20-minute demo around the business.