CRM for Salons and Spas That Keeps Clients Coming Back
Your best revenue comes from regular clients, but most salons only know a client by name and phone number. When a regular stops visiting, nobody notices. jgdemr remembers every client’s past visits and conversations, reminds your team to follow up and helps you fill your calendar with repeat bookings.
- Client history
- Follow-up alerts
- Online booking
Book a 20-minute demo
Share a few details and our team will call back to show how Lead Management would work for your salon.
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Our team will call back shortly to plan a 20-minute demo around the business.
Where enquiries go cold
Enquiries arrive from ads, the website and phone calls, often into different files. Without one list and a clear next step, follow-up depends on memory and the first reply is easy to miss.
Regular clients drift away without anyone noticing
Enquiries from Instagram ads and calls aren’t tracked
Empty slots on weekdays while weekends overflow
What a CRM means for a salon or spa
A salon or spa lives on repeat clients. A CRM keeps each client's history in one profile: past services, preferred stylist or therapist, last visit and how they found you. That lets staff greet a client with context and notice when a regular has not been in for a while.
It also helps with the quieter days. Knowing who is due for a colour touch-up, a facial or a massage makes it practical to invite them for a weekday slot instead of leaving chairs empty, and tracking enquiries from Instagram ads and calls shows which marketing actually brings new clients.
Built for: Salons, spas and beauty studios that want every enquiry and client in one place.
One enquiry, start to finish
- An enquiry arrivesFrom Google ads, Meta ads, the website or a phone call
- It is captured automaticallyNo typing and no downloading
- It is managed in one placeLeads and deals side by side
- The campaign is measuredCampaign ROI tracking shows what pays off
What Lead Management brings to your salon
Lead Management is priced from ₹2,000/month + GST. There is no contract and onboarding is included. The full list is on the pricing page. See pricing
Client history
Past visits and conversations visible on every call.
Follow-up alerts
Reminders to rebook clients who are due.
Online booking
Clients pick their own slot from your website.
WhatsApp reminders
Cut no-shows and confirm bookings.
Meta Ads leads
Instagram and Facebook enquiries captured automatically.
Included in the module
Unlimited leads and contacts, with no restriction
Automatic lead capture from Google ads and Meta ads
Website enquiries captured automatically
Phone enquiries captured from Smart Calling (IVR)
Leads and deals managed in one place
Campaign ROI tracking
Everyday examples for salons
Illustrative scenarios based on the module’s published features. They show how a typical day can change; they are not customer stories.
Example
An Instagram ad enquiry
Leads from Meta ads are captured automatically and held in one list.
Example
A caller who wants a slot
Phone enquiries from Smart Calling land with the other leads.
Example
Judging an offer
Campaign ROI tracking shows which campaign brought paying clients.
What changes for the team
Each change below follows from a published feature of the module.
- 1
One list of enquiries
Leads and deals are managed in one place.
- 2
Automatic capture
Meta ads, Google ads and website enquiries are captured automatically.
- 3
Calls included
Phone enquiries feed into Lead Management.
- 4
Marketing you can judge
Campaign ROI tracking shows which campaigns pay off.
How to get started
There is no setup fee and no contract, and the team handles the setup.
- 1
Book a 20-minute demo
The demo shows what the product would do for the business and where customers are being lost right now.
- 2
The team handles the setup
No. Onboarding is included and the setup is handled for the business.
- 3
Start with one module
Take what is needed now and add more at any time. Everything connects automatically.
- 4
Cancel at any time
There is no contract and it can be cancelled at any time.
How it compares, and what it costs
A plain comparison of the usual ways of handling this, and the published price. Modules are priced separately; prices exclude GST.
Spreadsheets and notebooks
Leads wait for someone to type them in
Enquiries from ads, the website and calls end up in different files, so follow-up depends on memory.
Ad platform exports
Leads sit where the ad ran
Downloading leads by hand delays the first call and keeps them apart from phone and website enquiries.
A connected system
One list for every source
Lead Management captures leads from Google ads, Meta ads, the website and Smart Calling in one place, with campaign ROI tracking.
Lead Management
From ₹2,000/month + GST
Capture leads from ads and the website in one place and see which marketing pays off.
See pricing →Works even better with the rest of the platform
Each jgdemr module can be bought on its own and added later. Everything connects automatically.
Smart Calling
Smart Calling (IVR)
Route every call, record calls and turn missed calls into booked customers.
Explore Smart Calling →Appointment Booking
Appointment Booking
Let customers book from the website, with automatic reminders that reduce no-shows.
Explore Appointment Booking →WhatsApp
Send reminders, updates and instructions on WhatsApp, where customers already are.
Explore WhatsApp →Related pages
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Read more →Questions often asked
Can’t find the answer here? Our team is happy to talk it through on a quick call.
Ask the teamWhat does a salon CRM do?
It stores each client’s visits and conversations, reminds you when they’re due for their next service and helps you send timely reminders.
Will my staff find it easy?
Yes. jgdemr is designed for non-technical teams and comes with direct human support.
What does a salon CRM store?
Each client's contact details, service history, preferences, last visit and the source of their first enquiry, so staff always have the context they need.
How can a salon fill quiet weekday slots?
Identify clients who are due for a repeat service and invite them to a weekday time. A client history makes that targeted, rather than a message to everyone.
What does the Lead Management module include for a salon?
Lead Management includes: unlimited leads and contacts, with no restriction; automatic lead capture from Google ads and Meta ads; website enquiries captured automatically; phone enquiries captured from Smart Calling (IVR); leads and deals managed in one place; campaign ROI tracking. Lead Management is priced from ₹2,000/month + GST. There is no contract and onboarding is included.
What does a salon CRM do?
It keeps your clients and enquiries in one place so staff can follow up, invite regulars back and see which marketing brings in paying clients.
What should a CRM include for a small business?
At minimum: one list of every enquiry and client, a way to follow up, and a view of which sources produce paying customers. Check pricing, contract terms and how easily your team can use it.
Let’s keep every lead warm, together
Turn first-time visitors into regulars. Share a few details and our team will call back with a 20-minute demo built around the business, or reach us directly.
Plan a demo with our team
Four quick details. We’ll take it from there.
Thanks, .
Our team will call back shortly to plan a 20-minute demo around the business.