Doctor Appointment Booking Software for Multispecialty Hospitals
In a multispecialty hospital, patients often don’t know which department or doctor they need. They call the main line, wait, get transferred and sometimes hang up. jgdemr routes callers to the right department, lets patients book appointment slots online and sends reminders, so OPD schedules stay full and organised.
- Department-wise call routing
- WhatsApp confirmations and reminders
- After-hours chatbot
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Where bookings get lost
Customers want to book when they think of it. When booking means calling during office hours, waiting on hold or playing phone tag, some book elsewhere, and some who do book forget to turn up.
Patients struggle to find and book the right specialist
OPD no-shows leave consultants with idle slots
Management lacks one view of bookings, calls and missed enquiries
Doctor appointment booking for a multispecialty hospital
A multispecialty hospital serves many departments through one main number. Patients often do not know which specialist they need or when that doctor sees patients, so a large share of calls are simply about finding and booking the right appointment.
Online doctor booking moves those routine requests off the phone, while call routing by department sends the remaining calls to the right desk. The management benefit is a single view of bookings, no-shows and unanswered calls across departments, which is difficult to build from separate registers.
Built for: Multispecialty hospitals and large clinics where many departments share a call line and a booking process.
One booking, start to finish
- A customer opens the websiteAt any hour of the day
- They pick an open slotDirectly from the website or the IVR
- The booking is recordedAlongside the customer record, on one shared calendar
- A reminder goes outAutomatically, before the appointment
What Appointment Booking brings to your hospital
Appointment Booking is priced from ₹1,500/month + GST. There is no contract and onboarding is included. The full list is on the pricing page. See pricing
Department-wise call routing
IVR options for each specialty.
WhatsApp confirmations and reminders
Fewer OPD no-shows.
After-hours chatbot
Answers OPD timings and directions at night.
Hospital dashboard
Calls, enquiries and appointments in one view.
Included in the module
Online booking directly from the website & IVR
Bookings recorded automatically alongside the customer record
Automatic reminders before each appointment
One shared calendar view for the whole team
Everyday examples for hospitals
Illustrative scenarios based on the module’s published features. They show how a typical day can change; they are not customer stories.
Example
A patient looking for a slot
Online booking works directly from the website and the IVR, without waiting on a busy help desk.
Example
A busy main number
Priority call routing sends each call to the right team member.
Example
Seeing all bookings
The team works from one shared calendar view.
What changes for the team
Each change below follows from a published feature of the module.
- 1
Fewer routine booking calls
Online booking from the website and IVR.
- 2
Calls reach the right desk
Priority call routing in Smart Calling.
- 3
One shared calendar
One calendar view for the whole team.
- 4
Automatic reminders
Reminders go out before each appointment.
How to get started
There is no setup fee and no contract, and the team handles the setup.
- 1
Book a 20-minute demo
The demo shows what the product would do for the business and where customers are being lost right now.
- 2
The team handles the setup
No. Onboarding is included and the setup is handled for the business.
- 3
Start with one module
Take what is needed now and add more at any time. Everything connects automatically.
- 4
Cancel at any time
There is no contract and it can be cancelled at any time.
How it compares, and what it costs
A plain comparison of the usual ways of handling this, and the published price. Modules are priced separately; prices exclude GST.
Phone and paper diaries
Booking only while someone answers
Bookings taken by phone depend on opening hours and a diary that can clash.
A stand-alone booking page
Bookings apart from the customer
A booking tool on its own may not connect to calls, leads and messages.
A connected system
Booking inside the customer record
Appointment Booking works from the website and the IVR, shows one shared calendar and records each booking alongside the customer record.
Appointment Booking
From ₹1,500/month + GST
Let customers book from the website, with automatic reminders that reduce no-shows.
See pricing →Works even better with the rest of the platform
Each jgdemr module can be bought on its own and added later. Everything connects automatically.
Smart Calling
Smart Calling (IVR)
Route every call, record calls and turn missed calls into booked customers.
Explore Smart Calling →Lead Management
Lead Management
Capture leads from ads and the website in one place and see which marketing pays off.
Explore Lead Management →WhatsApp
Send reminders, updates and instructions on WhatsApp, where customers already are.
Explore WhatsApp →Related pages
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Read more →Questions often asked
Can’t find the answer here? Our team is happy to talk it through on a quick call.
Ask the teamCan calls be routed by department?
Yes. The IVR sends callers to cardiology, orthopaedics, paediatrics or any department you set up.
Can it handle a high call volume?
Calls are routed across teams, and every missed call is flagged for follow-up.
How does online booking reduce calls to a hospital?
Patients who just want a slot with a particular doctor can book it themselves, which leaves the phone lines free for questions that really need a person.
Why do OPD no-shows matter to a hospital?
An unused consultation slot cannot be recovered. Reminders before the visit and an easy way to cancel or reschedule free the slot for another patient.
What does the Appointment Booking module include for a hospital?
Appointment Booking includes: online booking directly from the website & IVR; bookings recorded automatically alongside the customer record; automatic reminders before each appointment; one shared calendar view for the whole team. Appointment Booking is priced from ₹1,500/month + GST. There is no contract and onboarding is included.
What is appointment booking software?
It lets patients or customers pick an available time and keeps the schedule up to date for the team, instead of managing bookings by phone and paper.
How do hospitals reduce OPD no-shows?
Send a reminder before the visit and make it easy to cancel or reschedule. Appointment Booking includes automatic reminders before each appointment.
Let’s fill the calendar, together
Make booking a specialist as easy as one tap. Share a few details and our team will call back with a 20-minute demo built around the business, or reach us directly.
Plan a demo with our team
Four quick details. We’ll take it from there.
Thanks, .
Our team will call back shortly to plan a 20-minute demo around the business.